For decades, Southwest Airlines was known and praised as a consumer-friendly option for travelers with transparent pricing, a ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

Jordan described the new baggage policy as part of a broader transformation designed to meet evolving traveler expectations ...

Weeks after dropping its long-standing “bags fly free” policy, Southwest Airlines may be gearing up for broader changes.

Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

Despite this leaked survey, Southwest Airlines broke its silence on the talks, insisting that there are no changes currently ...

The budget airline’s controversial policy changes are more of a hit with employees than consumers—but they’re still projected ...

Southwest Airlines has come under fire in the past few months for making a number of changes like ending free bags and ...

Southwest’s CEO brands new bag fees and seat assignments as “choice,” but one traveler argues it’s really a shift toward ...

Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers ...

While not the fanciest option, many frugal flyers held Southwest Airlines as their first choice due to its free checked bags ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...