Rocket CRM, a customer relationship management platform focused on serving small to medium-sized enterprises (SMEs), has ...

CitNOW has launched its new Auto360 CRM platform aimed at helping franchised retailers consolidate and simplify their growing ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

Relationships are the cornerstone of any successful business, underpinning everything from consumer loyalty to strategic partnerships. With the rapid advancement in technology, companies now have ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

Learn how Dynamics 365 transforms business processes with real-time analytics, seamless integrations, and powerful tools for ...

In January 2024, Vidović's team set about creating a customer relationship management system that could connect the dispersed datasets to help the agents give every customer what they needed.

The cost of Slack's Business+ plan is now $15 per user per month. The company said it is adding the latest AI features to all paid plans, including the ability to deploy multiple employee-facing AI ...

Customer Relationship Management (CRM) Software, Q1 2025 (1). Pega earned the highest possible scores in criteria such as AI (predictive, generative, agentic), vision, and roadmap. The report ...

In today’s dynamic financial landscape, banks that succeed are those that truly understand the voice of the customer. This requires more than traditional relationship management. It calls for ...