FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a global leader in customer engagement and BPO solutions, is revolutionizing customer service with AI-simulated training. Integrated into iQor’s Symphony ...
The business process outsourcing (BPO) industry is undergoing a transformative shift thanks to the integration of AI. This cutting-edge technology is reshaping numerous facets of the BPO sector, from ...
Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system features ...
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