Charter Communications CEO Chris Winfrey said he wants customers to think of reliability and credibility when they think of their cable and broadband provider. The cable giant told CNBC it is ...

(Gray News) - Charter Communications unveiled new pricing options and network upgrades this week for its customers using Spectrum as their internet provider. The company announced that Spectrum’s ...

Charter Communications unveiled new pricing and customer service changes for its Spectrum brand on Monday it says are aimed to prove its commitment to customers and reliability. Beginning Tuesday, the ...

In addition, Spectrum pledged to give customers credits when the company’s customer service doesn’t live up to its promises, or for internet outages that are out of the customer’s control but are due ...