Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

AI agents are independent systems that can activate on their own based on any event such as the time of day or specific data that is generated. Chatbots, on the other hand, react to the user's ...

Messages to the chatbot will leave no trace.

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

Generative A.I. chatbots are going down conspiratorial rabbit holes and endorsing wild, mystical belief systems. For some people, conversations with the technology can deeply distort reality. By ...

With countless artificial intelligence companions available for the public to use, it can be hard to know which one is the best option for you to use. Microsoft Copilot and ChatGPT are two of the most ...

Two studies put ChatGPT, Gemini and others to the test on questions of health. In one, they got almost half the answers wrong.

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...