New York, New York - February 18, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced a series of platform ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

AI chatbots are one of the hottest topics among CX leaders. Many believe that these generative AI tools will accelerate customer issue resolution, improve quality of care, help mitigate the growing ...

Informational chatbots cover almost 64% of the medical sector. While healthcare providers are already using different kinds of AI, like machine learning and predictive analysis, the chatbot is a new ...

A small business owner in the UK has claimed that an AI chatbot offered a massive 80% discount to a customer without his ...

An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting.