HIMSS and the Cleveland Clinic are now accepting speaking proposals for the 10th annual Empathy & Innovation Summit, the world’s largest, independent conference devoted to improving the patient ...

At the Pop Health Forum last fall, Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy talked about her definition of patient engagement, and how much bigger it is than just apps. At the ...

As the Chief Experience Officer at the Cleveland Clinic, you might expect Adrienne Boissy to be a champion for the health system's many mobile apps. But, at the Pop Health Forum in Chicago this week, ...

Despite so many myths about how difficult ramping up patient engagement efforts can be, it is possible and realistic at scale, according to Cleveland Clinic’s chief experience officer Adrienne Boissy, ...

Cleveland Clinic’s strategic priorities are patient safety, quality and patient experience, according to the health system’s “2012 United Nations Global Compact Report: A Communication on Progress to ...

Cleveland Clinic patients will soon be able to schedule certain elective surgeries and procedures at the system’s main campus on Saturdays, a move aimed at improving access and reducing care delays.

If you haven't encountered the technology at your most recent doctor's appointment, you've perhaps learned about it through a medical drama like "The Pitt": ambient AI scribes. These AI-powered ...

Cleveland Clinic has been quietly trading in some of its smaller Express Care clinics for full urgent care centers, and the latest swap just landed at the Willoughby Hills Family Health Center. The ...