No matter how good your plan may be, without corporate buy-in, you won’t get the funds to make your winning CX strategy a reality. Say you prepare what you think is a winning customer experience ...

Power to the people! Creative consumers have found plenty of ways to get some personal attention from faceless corporations. No longer content to sit back and abide by the whims of fate (or customer ...

Our panel of industry experts discuss the challenges and opportunities of the digitalisation of corporate customer onboarding processes. When compared to retail onboarding, corporate customer ...

“Is there anything else I can do to brighten your day and put a smile on your face,” said the Customer Service Representative to me last week, after he finished answering my question about his company ...

Singtel has unveiled a new corporate logo and enhancements to its customer service, as part of the telco's revamped branding that also will include enterprise service improvements over the coming ...

The new role underscores Corporate Visions' commitment to customer experience and AI-driven operational excellence across its technology-enabled solutions. MESA, Ariz., Aug. 14, 2025 /PRNewswire/ -- ...

Bulk purchases of gift cards from companies who plan to use them as customer promotions or as employee incentives can drive huge sales for retailers of all sizes. Not only do retailers see revenues ...

It's become something of a cliché that Covid 19 has accelerated banks’ efforts to become more digital and provide customers with speed and a better customer experience. Now it’s not just retail ...

Temenos brings to market its next-generation corporate lending platform, enabling banks to move from multiple siloed systems – which hinder credit portfolio monitoring and operational efficiency – to ...