SAN FRANCISCO (KGO) -- The state of California may be reopening today, but the troubled Employment Development Department isn't exactly flinging open its doors. Problems with fraud and delayed ...

SACRAMENTO, Calif. — Many people have called California's Economic Development Department (EDD) hundreds of times, days on end. Maybe they were hung up on after waiting on hold for hours. These ...

SACRAMENTO, Calif. -- A year into the pandemic and the state's unemployment call center is still overwhelmed with callers. On Thursday, the Employment Development Department announced that 251 new ...

California’s unemployment agency call center staff was unable to answer thousands of calls to its embattled call center in April, as many claimants remain confused about a lengthening list of program ...

20 YEAR OLD "COREY SHEAREAR" DIED. NO WORD ON A SUSPECT. >> CRITICIZED FOR DELAYS, IMPROPER DENIALS AND A LACK OF EMPHASIS ON MAKING SURE ELIGIBLE WORKERS CAN EASILY GET THEIR BENEFITS. >> ...

The embattled unemployment agency call center, finding people usually have trouble getting through only on weekday mornings, is cutting back its hours. Instead of the current service, which operates ...

SACRAMENTO (KRON) – California’s Employment Development Department has been an albatross on the state since the start of the COVID-19 pandemic. Horror stories of fraud, unanswered claims and dropped ...

See Senior Director of TV Programming Meredith Speight’s recommendations from this month’s KQED 9, PLUS and Passport schedules. Videos from KQED Live Watch recordings of recent KQED Live events. Donor ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. As many as 600,000 Californians have been ...

SACRAMENTO, Calif. (KGO) -- A year into the pandemic and the state's unemployment call center is still overwhelmed with callers. On Thursday, the Employment Development Department announced that 251 ...