Chick-fil-A is rejecting AI for drive-thru ordering, with CEO Andrew Cathy saying human interaction remains central to the ...
The restaurant chain is betting that a human touch can still outperform the industry's biggest trend.
Chick-fil-A wants to keep humans at the forefront of its business model.
According to Mordor Intelligence, the global fast food market size is projected to grow from $1.78 trillion in 2026 to $2.57 trillion by 2031, registering a CAGR of 7.62% during the forecast period ...