SAN FRANCISCO--(BUSINESS WIRE)-- Genesys®, a global cloud leader in AI-powered experience orchestration, today announced an expanded collaboration with Salesforce (NYSE: CRM), the #1 AI CRM, to ...

Genesys continues to seize market share driven by strong demand for cloud experience orchestration platform SAN FRANCISCO, June 7, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI-powered ...

U.S. federal agencies positioned to move to the cloud securely with leading cloud customer experience orchestration platform from Genesys SAN FRANCISCO, July 6, 2023 /PRNewswire/ -- Genesys®, a leader ...

SAN FRANCISCO, March 28, 2023 /PRNewswire/ --- Genesys®, a global cloud leader in experience orchestration, today introduced the GCXNow™ offering, a new way for small- to mid-sized organizations to ...

CAMPBELL, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading unified cloud communications platform, and Genesys®, a global cloud leader in customer experience orchestration, ...

Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...

DENVER--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, announced Virgin Atlantic as the Customer Experience (CX) Innovator winner for its enterprise category ...

A new personalized, AI-powered digital experience enables CX professionals to drive meaningful impact and help shape the future of customer experience Genesys®, a global cloud leader in AI-Powered ...

This week, Genesys announced two expansions of existing relationships, one with Google Cloud and another with behavioral pairing technology company Afiniti. While Genesys made these announcements ...

AUSTIN, Texas, April 3, 2025 /PRNewswire/ -- TTEC Holdings Inc. (TTEC) (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced ...

Contact center software firm Genesys Telecommunications Laboratories Inc. is bringing its suite of customer experience and call center technology to Google Cloud. The company said today its Genesys ...