With no formal announcement, the grocery giant changed how millions of shoppers can spend their rewards ...

Hotel loyalty programs can feel interchangeable at first glance. Most of them reward you for nights stayed, offer tiered ...

As grocery prices remain a major concern for American households, loyalty programs have become one of the most effective ways ...

Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards. AI ...

Retail rewards programs can be a smart way to save money at establishments you frequent. If you collect points, don't keep ...

McDonald’s CEO Chris Kempczinski put it bluntly on the Q1 2026 earnings call. The consumer environment is “certainly not improving, and it may be getting a little bit worse.” Higher-income guests are ...

For years, restaurant loyalty programs were largely transactional. Guests earned points, accumulated rewards and redeemed ...

US retail sales cooled in October 2024 after a strong uptick in September, according to government data – Copyright AFP Richard A. Brooks Len Covello: We recently ...

Consumer loyalty is not disappearing. More than half of adults still participate in loyalty programs. The question is will those programs give them reason to stay.

Welcome to the Points Pro, where I answer your credit card and travel rewards questions each week. If you have a question you ...

More Americans care about loyalty reward programs, and PNC Bank seems to have noticed. EY’s 2025 Loyalty Market Study reported that 41% of 1,606 respondents stayed loyal to a brand because of its ...

Airline loyalty programs often keep members in the dark about how much their points and miles are worth. The free flights and elite status perks offered by airline loyalty programs are ultimately ...