The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Document management systems are often folded into larger platforms that handle workflow, portals and other practice management needs. But document management systems are the place where the most ...

In the world of different management techniques and methodologies, Hoshin Kanri stands out. A Japanese management style, Hoshin Kanri, is no doubt a game changer. For any organization, Hoshin Kanri ...

Cynthia Ramos just wanted to grab her pasta salad from the communal refrigerator and eat at her desk, but instead she got sucked into another exchange with Jim Miller. Since she’d joined MainFrame as ...