Customers of companies such as Octopus Energy, British Gas, E.ON Next, OVO Energy, Scottish Power, and EDF have been warned about a new 90-day rule - which could see them get a cash payout. On BBC ...

Some households could be left without hot water and heating if they don’t make the “vital” switch to a modern smart meter. The major energy supplier explained RTS meters, which were first introduced ...

Energy customers across Britain who experience problems during smart meter installations are now entitled to receive £40 in ...

Octopus Energy is urging UK households with a smart meter to make a ‘no-brainer’ change to save up to £271 per year. The ...

A warning has been issued for UK households who do NOT have smart meters. British Gas, EDF, EON, Ovo and Octopus customers are being urged to make one phone call and cut £176 off their energy bill.

British Gas, Octopus, EDF and OVO customers are in line for a £40 boost under a new rule. Energy customers could soon be handed £40 automatically if their supplier fails to meet tougher service ...

Households facing long delays in getting a smart meter fitted with automatically get £40 compensation under rules that come into force next month. Customers can also get the same amount if a meter ...

Households supplied by OVO, E.on Next, Octopus Energy, British Gas and Scottish Power are being urged to submit a metre reading on the precise day they relocate. The alert has been issued by Ofgem, ...

Households have been alerted to a new 90-day rule that could result in compensation payments ...