Walmart announced Oct. 14 it would use OpenAI's ChatGPT chatbot to let customers shop and pay using ChatGPT's Instant ...

Wealthier consumers are more likely to buy speculatively — purchasing items they're unsure about with intent to return some ...

CivicScience engages directly with consumers, collecting over one million survey responses daily, to turn real-time insights ...

The company expects consumers to largely use AI for research ahead of purchases, based on a survey of 5,000 U.S. consumers — ...

An Afrikaans man living in America showed how empty a shopping mall in Florida was on a Saturday afternoon. He noted that it was because of online shopping.

Cyber Monday was set to become the biggest online shopping day ever for the United States, garnering up to $11.4 billion as the coronavirus pandemic prompts consumers to stay at home and turn to the ...

We asked psychologists to break down the most common reasons your online shopping habit is leaving you drained (and not just financially)—plus, how to browse in a way that’s actually enjoyable. On the ...