While assigned seating grabbed headlines, Southwest Airlines also tightened its plus-size policy. Refunds are now restricted and airport accommodations less certain.
Forbes contributors publish independent expert analyses and insights. Virgie Tovar covers how weight bias affects culture. Until recently we as a culture were witnessing a proliferation of plus-size ...
Southwest Airlines is ending its long-standing "Customer of Size" policy that allowed plus-size travelers to secure extra seating without up-front costs. Beginning 27 January 2026, passengers who ...