On Your Side has received nearly 100 requests from all over the world to help people recover disabled Facebook and Instagram accounts.

Facebook is no stranger to cyberthreats. Many hackers and scammers use Facebook to reach their victims, and keeping up with all their new techniques is challenging. Most of the time, people don't even ...

TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...

Most of us have had our Facebook accounts for so long that we may not even know what email address we used to sign up, or if we do know the address, we may no longer have access to it. For example, if ...

Whether you've forgotten your password, suspect you've been hacked, or are just helping out a friend who lost access, these are the steps you need to take. My title is Senior Features Writer, which is ...