Walmart announced Oct. 14 it would use OpenAI's ChatGPT chatbot to let customers shop and pay using ChatGPT's Instant ...

Wealthier consumers are more likely to buy speculatively — purchasing items they're unsure about with intent to return some ...

Walmart noted that integrating AI has allowed it to smooth over contextual variations and mistranslations owing to dialect, regional vocabularies and slang, which can often lead to frustration for ...

Walmart's partnership with OpenAI pushed the retail giant's stock into record territory for a second day on Wednesday.

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Online shoppers came out in full force to power 11% growth ...

Ulta Beauty’s online marketplace is now live on the retailer’s website and app after being first announced in March.

Amazon is expanding its third-party fulfillment services, letting sellers streamline shipping and inventory across multiple ...

Forbes contributors publish independent expert analyses and insights. Clara covers the consumer trends shaping the future of retail. A new study by research firm Forrester forecasts that e-commerce ...

Despite a slowdown in e-commerce sales the past two years, global online retail sales are expected to grow from $4.4 trillion in 2023 to $6.8 trillion by 2028 at an 8.9% compound annual growth rate, ...

There's almost no place to buy anything online these days but fortunately, ChatGPT is about to change all that. The AI-powered chatbot is introducing limit ...

While online shopping remains undeniably convenient, many are beginning to wonder: Is it still fun? According to a new study from Criteo, 75% of consumers now see online shopping as purely “functional ...

During this year’s upcoming holiday season, 53% of online sales are forecast to happen on mobile devices, according to a new Adobe Analytics report. Adobe projects that mobile shopping will ...