Natural language processing specialist Q-go was just acquired by RightNow Technologies for $34M. RightNow handles customer service for companies: It operates customer support centers and can handle ...

Solid self-service and live chat features give e-service suite a boost, but beware of sticky integration and scalability With an increasing number of customer touch points in today’s service centers, ...

The following content is from an older version of this website, and may not display correctly. BIG SKY, MT -- RightNow Technologies (Nasdaq: RNOW), a provider of customer-service software, today ...

RightNow Technologies, a scrappy CRM company that is starting to become a more serious competitor with CRM giants such as SAP, Oracle's Siebel, and Salesforce, just announced a solid quarter in which ...

“Forrester has said we have the broadest CRM in the world,” said Greg Gianforte, RightNow&'s CEO. “We sell both on-demand and on-premise. More important, customers can pay by the ...

HELENA – During his entire campaign, Republican U.S. House candidate Steve Daines has pointed to his business experience at software firm RightNow Technologies as an asset. “I spent 60 hours a week – ...

In a merger of CRM software-as-a-service players, RightNow Technologies said Monday that it is buying Salesnet. Both RightNow, of Bozeman, Mont. and Salesnet offer CRM and SFA solutions on a ...

You wouldn’t guess there’s a recession under way — at least, not if you were going by RightNow Technologies’ recent earnings. By any measure, the Software as a Service vendor closed the year on a high ...

Customer service application service provider (ASP) RightNow Technologies Inc. released an updated version of its software suite Monday, adding some 200 features and interface changes, along with a ...

Oracle said it would buy cloud-based, customer-service company RightNow Technologies in a deal valuing the business at $1.43 billion. Spencer Ante has details on Digits. Japan’s Prime Minister Is ...

Oct 24 (Reuters) - Oracle Corp struck a deal to buy online customer service company RightNow Technologies Inc for about $1.5 billion, sparking speculation of bids for other so-called cloud technology ...

Earlier this week, RightNow Technologies announced its acquisition of Salesnet, an on-demand vendor known for its highly specialized sales methodologies. It was a coup for the Bozeman, Mont.-based ...