When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something new ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Consumers have become accustomed to self-service kiosk technology in a range of venues, from ATMs to movie theaters to restaurants. Many large quick-service and fast-casual chains, such as McDonald’s, ...

Self-service kiosks at McDonald's and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually happened. In one of the ...

For much of the past decade, restaurant technology strategy has followed a familiar trajectory: digitize everything possible. Mobile ordering, self-service kiosks, QR codes, AI-driven recommendations ...

Back in July, a survey conducted exclusively for Newsweek found that a majority of Americans wanted self-checkout kiosks to be completely removed from retail stores. The poll noted that 62% of ...

Running a restaurant has never been more challenging. With staff shortages, rising labor costs, and increasing customer expectations, many restaurant owners are looking for ways to work more ...

The self-service kiosk, once a clunky novelty, has evolved into a sleek and essential fixture in the modern retail and restaurant landscape. No longer confined to the express lane of a grocery store ...

Digital-commerce technology provider NCR Voyix Corp., formerly part of NCR Corp., has partnered with self-ordering software provider GRUBBRR to introduce a new ordering kiosk for restaurants. The ...

KFC Jamaica has launched self-service ordering kiosks at its restaurants, introducing touchscreen terminals that allow ...