When they're in working order, your personal electronics are indispensable. When they're not, they're hell on earth. There's nothing more frustrating than a television that won't connect to WiFi, a ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

I am an author and features writer at Android Police. I primarily writes guides, how-tos, and roundups on the latest smartphone apps and features for Android Police since joining the team in early ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Now, consumers will be protected even if they initiate a call to a tech support scammer. Now, consumers will be protected even if they initiate a call to a tech support scammer. The Federal Trade ...

Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotter’s fellow ...