Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

Data released this year shows US households have an average of 17 devices that connect to the internet. That’s 17 devices to potentially have to troubleshoot at any given time. And when you are ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

Earlier this year, the MiTech technology store closed its doors in the Shriver Center. However, management of the support functions transitioned from Finance and Business Services to IT Services. As ...

If you used NTS IT Care to help you with a tech support issue, a check for nearly $1,000 might be showing up in your mailbox soon. The Federal Trade Commission (FTC) recently went after another tech ...

Of course, getting that peace of mind doesn't always come free. Mordor Intelligence reports that the US market for tech support services is worth $10 billion now and will grow to $14.57 billion by ...