Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow today announced its latest ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, ServiceNow announced “Now Platform Washington, D.C.”, the latest ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

The information technology workflow management giant ServiceNow Inc. said today it’s expanding its family of Now Assist generative artificial intelligence agents. The new Now Assist in Virtual Agent, ...

AI, or artificial intelligence, is technology that attempts to simulate human cognitive function. AI has made its way into the software development space in a number of ways. Visit the AI article list ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...

8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...