Major retailers are adjusting self-checkout systems amid rising theft concerns, shifting customer behavior, and new technology experiments.

Something strange happened at Walmart stores across America between 2023 and 2025. Shoppers walked in expecting to scan their own groceries, only to find the familiar self-checkout kiosks gone.

Self-checkout takes work once done by retail employees and makes consumers do it. That's something many retail chains try to sell as a positive, rather than a spending cut. "Self-checkout technology ...

As theft surges and lawmakers move to regulate automated checkout lanes, major retailers are rethinking the technology that once promised to revolutionize shopping. Walmart is quietly rolling back one ...

Checking out from a grocery store used to be a relatively simple thing. You waited in line, then a person scanned your items, you paid — maybe even by writing a check — and then went on your way. Some ...