Walmart, OpenAI and ChatGPT
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Walmart ( WMT 1.71%) is finding a new way to use artificial intelligence (AI). The nation's largest retailer announced a partnership with OpenAI, the maker of ChatGPT, that will allow customers to make purchases -- and even plan their shopping lists -- through ChatGPT's app.
Walmart is betting — along with OpenAI — is that people would rather just… talk. “I need paper towels, the cheap kind that actually work, delivered by Thursday.” Done. Industry jargon for the whole thing: “agentic commerce.
The retailer announced it was partnering with OpenAI to allow customers to complete purchases directly within ChatGPT.