SAN FRANCISCO and WOBURN, Mass., Sept. 16, 2010 (GLOBE NEWSWIRE) -- Zendesk, a leading provider of web-based customer support software, and LogMeIn (Nasdaq:LOGM), a provider of SaaS-based, ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...

Customer support startup Zendesk is unveiling Zendesk Voice, a cloud-based call center that integrates with the startup’s popular help-desk platform. Launched in 2008, Zendesk offers a web-based, SaaS ...

Trying to communicate an issue or problem with a web application over the phone can be a trying experience for both the consumer and the IT support rep. If a user isn’t tech-savvy, it can be difficult ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. For its basic Essential plan, Zendesk begins at just $5 per ...

Whether you live in Berlin or Buenos Aires, Cape Town or Caracas, chances are you’re facing one of modern life’s recurring problems: admitting that the expensive stationary bike you bought to get into ...

Zendesk for Service now boasts better support for multichannel ticket management, custom agent and manager environments, and a huge app marketplace. Just be prepared to pay for it. Along with ...

For its basic Essential plan, Zendesk begins at just $5 per agent per month (billed annually) or $9 per agent per month (billed monthly). This entry-level plan gets you unlimited email and social ...