Klarna CEO Sebastian Siemiatkowski previously said its AI assistant was already doing the work of 700 full-time customer service agents.

The thousands of recently terminated Microsoft employees, navigating one of the company's largest layoffs in years amid a ...

The buy now, pay later giant’s IPO may be on hold — but its business strategy remains the same, according to CEO Sebastian ...

Microsoft is laying off thousands of employees, even as its profits and stock price hit historic highs. For many worried ...

Newsweek interviewed a remarkable constellation of experts through its AI Impact series. Here are 6 lessons you can actually ...

Sebastian Siemiatkowski has been CEO of Klarna for 20 years. He now faces his biggest test yet with a U.S. IPO fast approaching. Siemiatkowski has grown Klarna into a fintech powerhouse and a ...

Focusing on AI technology instead of on the work people do can backfire, leading to erosion of financial benefits and ...

If you’ve been following the tech industry over the last few weeks, you’ll probably already know about the billion-pound deal ...

Amazon CEO Andy Jassy recently announced job cuts due to AI. Here’s what one expert thinks about AI’s impact on the job ...

Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial intelligence replaced 700 workers. The “buy now, ...

The Scene “Sorry if I’m being blunt,” says Sebastian Siemiatkowski as he explains why he delegated Klarna’s last financial results announcement to an AI-generated version of himself. But ...

Klarna CEO Sebastian Siemiatkowski attributed recent losses to taking on more customers, which led to a slight rise in defaults. However, because Klarna users typically owe around £100, much less ...