Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Most technical communicators have worked for employers that mistook activity for productivity and have tried to teach our bosses the difference between churning out words and crafting useful ...

Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...

Editors Note: This Content Quality Review Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

It started innocently enough: People who sell medical devices in the US get inspected by FDA. Makes sense, right? But if they want to sell outside the US, they get audited for ISO standards. If they ...

Sooo, how ya feeling about 2020? A new decade and year are fresh in the Gregorian calendar so it’s time to do a temperature check to see how you’re feeling for 2020. It doesn’t matter if your vote is ...

Monday mornings are bad. Ask the Carpenters, who sang about it in 1971, or most anyone who commutes to work in an office. You generally need to be there at your desk by a certain time. If your boss is ...

Nobody’s ever accused me of being a brilliant public speaker, but people generally seem to like and remember my presentations and generally rate me as a confident, welcoming, and effective speaker.

A technical writing e-mail list is a fragile ecosystem for many reasons. For one thing (spoiler alert!), an e-mail list is not the most up-to-date social medium on the Internet. Modern folks often do ...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge ...