Verizon (VZ) had a rough start to 2025 — many customers made the harsh decision to cut ties with the company after it ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock ...

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Verizon Business has won a contract to build multiple private 5G networks at Thames Freeport, one of Britain's busiest ...

Shares of Verizon Communications Inc. VZ shed 1.20% to $42.12 Wednesday, on what proved to be an all-around mixed trading ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

T-Mobile claims it now operates the best wireless network in the U.S., based on new data from Ookla. But Verizon disputes the ...

Verizon is calling it quits on its +play program next month, instead focusing on its myHome and myPlan offerings.

The Mobile Report has gained access to an internal memo highlighting what Verizon’s Project 624 may be all about. Instead of ...

Verizon is giving away free Amazon gift cards, but they are going fast. As a part of the launch of the refreshed My Verizon ...