In honor of customer service week, we celebrate ten companies that focus on amazing customer service. These companies make customer service a crucial part of their culture, and it shows with rave ...

Here are 10 examples of amazing customer service during COVID-19 by people who went above and beyond.

Be clear and concise about what your problem is and what you want from customer service. It might even be a good idea to write a short script to help you stay on track during the call.

But by taking Copilot to call centers, Microsoft will be putting its technology into a field where it is not the dominant player, hoping to gain ground against rivals such as Salesforce.com and Zoom.