Based on the paper trail of correspondence you shared, it looks like American Standard simply forgot about your case.

There's a hack that insists rinse aid will clear a glass shower door of hard water stains and buildup. Here's what we used ...

See which shower curtain liners cleaning experts recommend, including PEVA liners and weighted options.

Many parents would agree that getting kids into the shower is a fine art. But mom Maggie may have just cracked the code with a method every parent will want to rinse and repeat. “It’s been so fun ...

Tired of hearing "I'll do it tomorrow" every night, she devised a system to get her kids to actually bathe. Now it's going viral.

Morning showers aren't necessarily "healthier" than night showers, and vice versa. Each has its own set of benefits, but it ultimately comes down to your preference.

Dealing with hard water? This dermatologist-recommended filtered shower head can help Get the Afina A-01 shower head and filter for 58% off with this Amazon deal.

To help you find a suitable pair of shower shoes, we tapped experts for their recommendations and their tips on what to look for.

Simplehuman Makes the Only Shower Caddies Worth Getting By Michael Zhao, a senior writer at the Strategist covering appliances and men's style.

Tips for coaxing someone with dementia to shower or bathe Older adults rarely need to bathe every day. You can help keep your loved one feeling fresh by providing sponge baths in between full-on ...

Doreen Waltrich pays American Standard $32,952 for a new bathroom, but now the shower doors don't work. Why won't the company ...

Doreen Waltrich pays American Standard $32,952 for a new bathroom, but now the shower doors don’t work. Why won’t the company ...