Vodafone users dialling the simple '111' for services like billing details may soon be barred from doing so, as the Telecom Regulatory Authority of India (TRAI) has decided this is against the rules.

Mary Goggin has been driven to her wits’ end over “a simple but important issue – a faulty phone bought from Vodafone in January 2022″. She says “intermittent faults became obvious after several weeks ...