Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

In my 30 years as an editor and technical writer, I’ve seen endless examples of how readers can misinterpret texts. In the most egregious cases, I’ve even seen authors misinterpret their own writing, ...

The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At ...

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

Editors Note: This Content Quality Review Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...

Scout out a few dictionaries for the definition of “quality,” and you’ll uncover many variations. Talk to people who lead organizations, run quality assurance teams, or blog about fashion or food, and ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...