Technical Communication and Marketing Communication professionals often seem to be at odds with each other in providing content about the products and services offered by organizations. At TechWhirl ...

But. However. Although. Do you ever use these words without contradicting anything? Sometimes I do, but I’ve come to see those instances as false buts. Let me try that again. “But. However. Although.

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editor’s Note: Mark Baker turns the focus of his Structured Writing series to the management domain, intrusive by its very nature, but important to both managing and improving the creation of content.

I’m about to start doing my taxes on my own for the first time. How hard can it be? All I do is put a bunch of info on a form and send it to the IRS. Oh no! Oh, what a mess. I wonder who’s watching me ...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge ...

Unless you have been living under a rock on another planet, you have realized that 2020 has already turned out to be a memorable year. But our daily routines are not the only things that have changed ...