Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

One of my former students writes for a healthcare products company. Recently, his colleagues asked him to deliver a workshop for them about writing. We had a long conversation on how he prepared this ...

Most technical communicators have worked for employers that mistook activity for productivity and have tried to teach our bosses the difference between churning out words and crafting useful ...

At some point in your technical writing career, you may find yourself in a position where you are responsible not only for your own output, but also the output of other writers under you. In other ...

The process of creating and delivering content consists of translating ideas (stuff someone thinks or knows) into concrete physical form that can be read (dots of ink or pixel on a page or screen).

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge ...

Geoff Hart’s book, Implementing Onscreen Editing, is a companion to his previous release of Effective Onscreen Editing. The book could be a useful resource for editors and managers who are helping ...

I was home from college on break when my mother brought home a huge box. Our dog had gnawed the legs of our sofa until they looked like they were covered with tree bark, so inside the box was a small ...