Business communicators and content managers today deal with a vast array of challenges arising from the flood of content that customers demand and that senior management expects to be efficiently ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

In Implementing Onscreen Editing (Hart 2019; ), I describe how to implement or revise a writing and revision process across an organization. The book is based on my personal experience with two ...

Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...

Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

I recently took a few days off between jobs. To make myself useful, I decided to add shelves to the garage, a straightforward house project that wouldn’t tax my skills. I was delusionally optimistic.