An American Airlines engine that burst into flames after its aircraft was diverted in March was found to have fuel leaks and ...

New federal rules ensure passengers are entitled to refunds, meals, and even hotel stays when flights are canceled or ...

A: You should have received a full refund for your canceled flight. When an airline cancels your flight, it owes you a refund ...

Airlines have internal no-fly lists filled with the names of former passengers banned forever. Here's how four frequent ...

Is an aircraft switch enough cause to ask for a full flight refund? Stephanie Szigetvari wants to know -- and the answer ...

Complaints lodged against airlines in the United States have seen a substantial increase in recent years. With an overgrowth ...

Traveling to Hawaiʻi used to feel like the last escape from mainland rules, especially in the air. Free meals. Free luggage.

Nathan Ciurzynski’s flight from Tampa to San Diego is canceled because of a hurricane. When he asks American Airlines for a ...

A: You should have received a full refund for your canceled flight. When an airline cancels your flight, it owes you a refund ...

When you contacted American Airlines to address the issue, the agent should have sent you a written confirmation of your refund eligibility. Instead, you received a verbal assurance — followed ...

When I called American, an agent made it seem like ... The Department of Transportation mandates airlines to issue refunds for “significant” delays. Under its new consumer protections adopted ...

I would like a refund of the $80 that we paid. Can you help me? — David Ponzevic, Plainfield, Ill. ANSWER: American Airlines shouldn ... consumers solve their problems. Email him at chris@ ...