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Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...
Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...
The CEO of payments company Klarna has warned that AI could lead to job cuts and a recession. Sebastian Siemiatkowski said he believed AI would increasingly replace white-collar jobs.
Klarna CEO Sebastian Siemiatkowski revealed that the company has cut 40% of jobs partly because of AI investments. Just this past week, the AI-powered payments and commerce network launched ...
BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.
The British telecom giants earlier said it planned to cut up to 55,000 jobs by 2030. The company has turned to AI to reinvent ...