Costco’s Auto Program is a great idea for shoppers who are too nervous, too inexperienced, or too busy to negotiate on a new ...

McMahon began college before AI was a thing. Three and a half years later, she graduated into a world where it was suddenly ...

Great customer experience (CX) feels like one continuous conversation. This is the shift defining 2026 — real-time, ...

Among all of the various luxury automobile manufacturers out there, only one was ranked the best by J.D. Power in terms of ...

Find out how organizations are transforming with AI, and learn how you can build your own generative AI proof of concept.

Leger’s WOW Index finds in-store experience scores fell in Ontario and edged down in Western Canada, with price and staffing ...

Autonomous agents will soon run thousands of enterprise workflows, and only organizations with unified, trusted, context-rich ...

Unity Bank Plc rolls out an upgraded version of its Unifi mobile app, featuring enhanced security, usability, and convenience ...

Suryoday Small Finance Bank said compliance and data protection were key considerations in adopting the Video KYC platform.

AI is forcing private equity and venture capital firms to rethink traditional investment metrics. How investors are adapting ...

Across the retail industry, artificial intelligence is no longer viewed as an experimental capability or a future-state ...

Retailers must prepare for a paradigm shift in commerce, where autonomous agents act as customers rather than mere tools, according to a top official of a ...