I’m about to start doing my taxes on my own for the first time. How hard can it be? All I do is put a bunch of info on a form and send it to the IRS. Oh no! Oh, what a mess. I wonder who’s watching me ...

Recently I asked our current students to share a brief story about how Northern Arizona University coursework has been helpful in their current workplace writing endeavors. Our program serves students ...

The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At ...

In the modern “fake news” era, “facts” are increasingly flexible rather than tangible, provable, stable things. People increasingly accept opinions and gut feelings as more valid than expert knowledge ...

Most technical communicators have worked for employers that mistook activity for productivity and have tried to teach our bosses the difference between churning out words and crafting useful ...

As a creative, I struggle at times with many stereotypical issues other creatives face in the technical writing field. I work best at night, my brain is thinking of zillions of things at once, I ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

View our most recent TechWhirl Fast 5, featuring Dr.Erika Konrad from Northern Arizona University, and students Chris Farmer and Jessica Lewis, where we discuss their perspectives on creativity and ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Nobody’s ever accused me of being a brilliant public speaker, but people generally seem to like and remember my presentations and generally rate me as a confident, welcoming, and effective speaker.

I was home from college on break when my mother brought home a huge box. Our dog had gnawed the legs of our sofa until they looked like they were covered with tree bark, so inside the box was a small ...

Let me ask you a question about demographics. Can you name a minority — a statistically underrepresented group of people — by only knowing its size? To answer, let’s try a thought experiment with ...