Planview today announced strong 2025 momentum, driven by significant customer growth, AI innovation, and industry recognition throughout the year.

Jack Bennett, 36, from Rugby, Warwickshire wanted a brand new Apple iPhone 17 from John Lewis, retailing at £799 - but was ...

Mark 3 International, which specialises in express parcel and freight logistics, particularly between the UK and the US, has ...

With Christmas the busiest time of year for the postal service, customers have strict deadlines to meet if they want to make sure their parcels end up under the tree on time. But even with the clear ...

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All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Black Friday ...

Smarsh has launched an AI-enabled experience on Smarsh Central, its award-winning digital support platform, for a select group of customers and partners. Powered by Agentforce, this innovation will be ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

The first happened on Irvington near East Lantz on the city's east side. We're told the victim is a young man, possibly in his teens, and police don't have anyone in custody. Anyone with information ...

Artificial intelligence (AI) is no longer just an add-on in customer service — it’s a core technology, enhancing speed, accuracy and scalability. But while AI excels at automation and data-driven ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...