Jassy called generative AI a “once-in-a-lifetime” technology that will change the way the company operates, and said Amazon ...

Ex-Google AI boss Geoffery Hinton has a stark prediction for workers: Most of you are about to get replaced. Anthropic's and Klarna’s CEOs have issued similar warnings.

BT is not only one company which is planning automation in full swing. The Swedish payments firm Klarna is also taking ...

Rather than replacing human representatives, the tool was created to support staff by providing clear, plain-language responses during customer interactions.