Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation. Sequoia led the Series A investment. Serval said in its ...

We may receive a commission on purchases made from links. Chronic back pain is the eternal nemesis of desk workers everywhere, whether you work in an office or remotely at home. Given how common desk ...

You log a lot of time at your desk, making it fair to wonder how to create a workspace that’s as comfortable and healthy for you as possible. If sitting on your butt all day isn’t your idea of a good ...

South Korea and the United States on Friday officially launched a visa support desk at the U.S. Embassy in Seoul to help Korean companies investing in America with smoother entry procedures, the ...

Sansum Health patients will move from MyChart to Sutter Health's My Health Online portal. Credit: Courtesy photo Sansum Clinic patients will be switched to a new health care information portal next ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team spending their days on. Help desks need help. But many of the agents ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Arriana Vasquez Arriana Vasquez is an associate staff writer covering ...

Every single part of an office should work together to make employees feel comfortable, focused, and motivated. This is especially true when it comes to desks. If you're planning an office renovation ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.