But, over the coming weeks, the RFDS will touch down in western Queensland towns, including Thargomindah, Eulo and Yowah, not to provide lifesaving medical treatment but with donated toys on board to ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

The doctor who pleaded guilty for his role in the death of “Friends” actor Matthew Perry was sentenced to eight months of home confinement on Tuesday. Following the eight months of home confinement, ...

Royal Flying Doctor Service, a charitable aeromedical services provider in Australia, is working to introduce AI as part of ongoing enhancements to its award-winning EMR system. The RFDS EHR, launched ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Fifty-thousand resident doctors employed by the National Health Service (NHS) in England began a five-day strike Friday in pursuit of a pay increase. The strike is the 13th walkout out since the ...

Katie Palmer is investigating how telehealth is driving the consumerization of drugs. This is part 2 in the series. Read part 1 here. Katie Palmer covers telehealth, clinical artificial intelligence, ...

The idea of requiring site-neutral payments in Medicare -- in which providers would be reimbursed at the same rate for performing the same service, regardless of where it's performed -- appears to be ...

The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...