Follow us on Facebook and join our Telegram channel for the latest updates. Economic strain is forcing companies across Asia Pacific (Apac) to run leaner customer service operations just as artificial ...

According to KREA AI (@krea_ai), new developer tutorials are now available that guide users on how to generate images, videos, and train custom styles using the KREA AI API. These resources provide ...

Zendesk announced its intentions to move from a CRM company to a contact center company as far back as ten years ago, with Sheila McGee-Smith talking to the company in 2015 about its cloud-based ...

Scattered Lapsus$ Hunters targeted Zendesk users through more than 40 fake domains designed to steal credentials and install malware, security researchers said. The fake domains, registered over the ...

In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong, Zendesk’s ...

Build an ingestion pipeline from the Zendesk API with destination Databricks Schedule the workflow via the Databricks bundle (Databricks workflows) --- resources: jobs: zendesk_ingestion: name: ...

Get started with Java streams, including how to create streams from Java collections, the mechanics of a stream pipeline, examples of functional programming with Java streams, and more. You can think ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

Abstract: API tutorials and Stack Overflow (SO) are crucial API learning resources. API tutorials help developers understand API usage in general contexts, while SO explains API usage in specific ...

Delaware’s standard for reviewing shareholder approval in merger cases involving fiduciary breach claims was correctly applied in a challenge to Zendesk Inc.'s $10.2 billion take-private sale, the ...