All
Search
Images
Videos
Maps
News
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
3:56
How and Why Contact Center Benchmarking Works
882 views
Oct 6, 2016
YouTube
BenchmarkPortal
3:02
Call Center Agent Training Certification On Demand Course
2.1K views
Apr 8, 2021
YouTube
BenchmarkPortal
1:48
Quick Intro to iBenchmark - - Automated Call Center Benchmar
…
502 views
Aug 6, 2012
YouTube
BenchmarkPortal
6:13
Schedule Adherence | Managing Metrics
7.5K views
Dec 18, 2020
YouTube
BenchmarkPortal
5:16
Making Metrics Matter to Your Employees | Managing Metrics
1.5K views
May 26, 2022
YouTube
BenchmarkPortal
6:10
Managing With Metrics | Managing Metrics
883 views
Sep 22, 2022
YouTube
BenchmarkPortal
Call Center Quality Assurance Certification Training - Benchmark
…
7.7K views
Dec 30, 2011
YouTube
BenchmarkPortal
BenchmarkPortal | LinkedIn
Feb 23, 2011
linkedin.com
6:48
Span of Control | Managing Metrics
98 views
2 months ago
YouTube
BenchmarkPortal
How To Handle Foreign Accents | Online Call Center Agent Soft Skill
…
83.2K views
Jul 22, 2022
YouTube
BenchmarkPortal
7:54
First Contact Resolution | Managing Metrics
5.7K views
Aug 20, 2020
YouTube
BenchmarkPortal
1:26
Online Call Center Agent Training - Soft Skills
41K views
Aug 6, 2014
YouTube
BenchmarkPortal
5:44
How to Survive and Thrive in a Contact Center | Online Call Cente
…
65.4K views
Aug 4, 2022
YouTube
BenchmarkPortal
Free Call Center Learning Channel | BenchmarkPortal
8 months ago
benchmarkportal.com
5:20
How to Be a Mentor | Online Call Center Soft Skills Part 34
19.3K views
Jan 8, 2024
YouTube
BenchmarkPortal
6:14
10 Tips to Succeed | Online Call Center Agent Training Soft Skills
…
25.1K views
Nov 14, 2023
YouTube
BenchmarkPortal
3:53
Different types of benchmarking: Examples And Easy Explanations
101.8K views
Apr 23, 2020
YouTube
Bernard Marr
6:21
Understanding Call Volume Metrics - Managing Metrics
1 month ago
Vimeo
BenchmarkPortal
5:27
Average Handle Time | Managing Metrics
7.7K views
Aug 12, 2020
YouTube
BenchmarkPortal
4:37
Why Customer Service Agents are Heroes | Online Call Center Agent
…
75.9K views
Sep 30, 2021
YouTube
BenchmarkPortal
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skill
…
95.4K views
Jul 8, 2020
YouTube
BenchmarkPortal
How to Do Successful Benchmarking in the Digital Worl
…
Jul 26, 2021
similarweb.com
3:57
Center Capacity - Managing Metrics
1 month ago
Vimeo
BenchmarkPortal
4:14
10 Tips for New Customer Service Agents | Online Call Center Agent
…
294.1K views
Sep 14, 2021
YouTube
BenchmarkPortal
Benchmarking Best Practices, Tools & Templates – The Best Free Onli
…
Aug 8, 2018
praxie.com
5:49
8 Steps to Improving Active Listening | Online Call Center Age
…
127.7K views
Oct 8, 2020
YouTube
BenchmarkPortal
4:33
How to Ask Probing Questions | Online Call Center Agent Soft Skill
…
99.3K views
Jan 25, 2022
YouTube
BenchmarkPortal
5:34
How To Say No The Right Way | Online Call Center Agent Soft Skill
…
60.1K views
Dec 30, 2020
YouTube
BenchmarkPortal
8:01
What is a Benchmark, and How do we Do Benchmarking?
3.3K views
10 months ago
YouTube
Online PM Courses - Mike Clayton
4:59
How To Make Callers Feel Important | Online Call Center Agent Soft Ski
…
37.3K views
Aug 6, 2021
YouTube
BenchmarkPortal
See more videos
More like this
Feedback