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ServiceNow Case
Types
ServiceNow Case Management
How to Create
ServiceNow Case in Pega
Case Management
in ServiceNow
Case
with Priority ServiceNow
CSM
ServiceNow
How Do You Create a Case in Client Space
CSM in
ServiceNow
ServiceNow
CSM Module
Open Demand Record Steps in
ServiceNow
ServiceNow
CRM
How to Make a Task a
Case in ServiceNow
ServiceNow Cyber
Case Management Module
CSM Portal
ServiceNow
ServiceNow
Create Child Case
ServiceNow
HR Module
ServiceNow
Demand-Management
Release Management
in ServiceNow
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in ServiceNow
ServiceNow
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ServiceNow Asset
Management Module
ServiceNow
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Management Module
ServiceNow
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ServiceNow
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ServiceNow
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8:22
YouTube
ServiceNowStar
ServiceNow Case Types FULL Breakdown | When, Why & How to Use Them (CSM Best Practices)
Welcome back to the ServiceNow Store! In today’s session, we break down one of the most important concepts in Customer Service Management (CSM) — Case Types. A case is a record used to track customer issues, requests, or interactions. But a Case Type lets you organize and manage different kinds of cases—each with its own data model ...
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